The Communications Division is a vital part of the Webster Police Department under the command of Captain John Vaughn - Support Division. Each shift has a Lead Telecommunications Operator that oversees the day-to-day operations. As a division we take great pride in providing the best quality service to the citizens of Webster, Taylor Lake Village, El Lago, Southeast Houston, and Nassau Bay; as well as to the Police Officers, Firefighters and EMS personnel that we serve.
As with any Communications Division, we are the first point of contact for citizens and a lifeline for our field personnel, a responsibility we take very seriously. We look for enthusiastic, community-oriented team players that have the skills and ability to interact and deal effectively with a population that is culturally and socio-economically diverse.
The Communications Division dispatches for the following agencies:
Webster Police Department
Webster Fire Department
Nassau Bay Police Department
Nassau Bay Fire Department
Nassau Bay EMS
Southeast Volunteer Fire Department
Lakeview Police Department (Taylor Lake Village and El Lago)
The Department operates on a 12-hour shift structure with flexible shift exchanges and shifts are bid by seniority once a year.